When we first started Glints, we were living and working out of a shophouse (known locally in Indonesia as a “ruko”). Here...
Inside Glints
From the team who brings you career discovery & development opportunities
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Why We Do Creative Job Descriptions
Did you change my job description? If you posted a job on Glints in July or August 2015, probably. Why? We were running a site-wide experiment to better understand what increases quality applications. How do we engage the attention of job-seekers, highlight the unique culture to work at each employer on Glints, and draw in quality candidates [...]
Qin En
5 Levels of Leadership
Delegation. Sounds like a dirty word. As if someone above threw you a ball, and they only shouted “Catch!” when the ball was already in mid-air. Yet delegation is critical. Our scope of work and roles have grown rapidly through the past 2 years, and earlier this year, the 3 of us founders realised we had to build a team. We wanted [...]
Qin En
An Internship Like No Other – My Glints Internship
The other thing I really liked about Glints is the people there. They are so friendly and energetic, that the energy spreads to everybody in the team. We even had a sponsored 2 day 1 night trip to Johor Bharu which was so much fun, and where we had a team meeting in a pool. My internship at Glints was an incredible experience I would never [...]
Oswald Yeo
Client Success Manifesto
Client Success Manifesto We relentlessly focus on results Our clients pay us for results, not activity. We build strong relationships People don’t work with businesses. People work with people. Our clients work with us, not the company. We respond fast Prompt responses bring about satisfaction. We reply all emails within 24 hours and [...]
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Reading List for Marketing Team
Marketing. Advertising. Social Media. Search. Many ideas and thoughts come to mind when marketing is brought up. To us, marketing is about creating connections with our users (or prospective users) and making a promise to them. Ads and campaigns don’t define our marketing. Our connections and partnerships defines us. Check out the reading [...]
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Reading List for Client Success Team
Following up from our general reading list, the client success role in our team is about creating a positive client experience. We don’t like to think of our clients as customers. If you use the thesaurus, both clients and customer are synonymous. But we aren’t Britannica and the key difference between clients and customers is [...]
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Reading List for New Hires
As part of the onboarding for new employees, we request all of them to read the curated reading list we put together. Each team will have their own unique reading list (product, marketing, sales & client success), and here’s the list which we consider must-reads regardless of team: Note: We regularly update articles here, so do [...]
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AHOD All Hands on Deck
We run a virtually 24-hour operation at Glints. The sales, client success, marketing & part-product teams come in to office anytime from 9am – 11am and leaves between 6pm – 9pm. The remaining part of the product team comes in to office anytime from 3pm – 6pm and leaves between 5am – 7am. On average, that leaves [...]
Qin En